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Archive for the ‘Man Management’ Category

I was camping in a fairly large house, well maintained, surrounded by a number of flowering trees and plants, home to countless birds that treated us to a melodious cacophony announcing their morning foray and home coming in the evening. It was time for the trees to renew themselves – service staff came in the morning and again in the afternoon to sweep off the leaves copiously shed by the tress on the front-yard.  The flowering plants however were still abloom. At times on my touch, a bee would startle me flying out from deep inside the flower.

For one who has lived all his life in Mumbai flats (apartments) where one cannot take ten steps without hitting a wall, one’s auditory nerves constantly assaulted by caw’s of those sullen crows and bark of stray (and house) dogs, this was an overwhelming experience. The spacious front-yard was where I took my mandatory morning and evening walks, my senses enjoying the sights and sounds around.

Get the picture?

The only blot on the scene was the rubble piled up near the neem tree at one corner of the house in the front.  The house owner had not cleared it intending to reuse it in future possibly for patching up parts of the yard.

Yesterday morning, walking near the neem tree I saw a splash of red dried up on the debris. I had not seen it before. Clearly, someone, possibly one of those tradesmen called in for some repair work, had used it as a spittoon after chewing a paan (betel leaf + lime + arca nut shavings + whatever). Unfortunate, but true, in this country one may freely spit in public or even common spaces, but never so within a house. But the perpetrator saw it differently – if the corner was good (?) to pile up the rubble, no one minding, it was ok for him to spit over there.

The ‘Broken Window’ syndrome playing out!

Broken_windows,_Northampton_State_Hospital

From wiki: ‘Under the broken windows theory, an ordered and clean environment, one that is maintained, sends the signal that the area is monitored and that criminal behavior is not tolerated. Conversely, a disordered environment, one that is not maintained (broken windows, graffiti, excessive litter), sends the signal that the area is not monitored and that criminal behavior has little risk of detection.’

A few broken windows, at times even one, left unfixed for some time is a trigger or invitation for many more, if not all, to be broken.

Much is written on this syndrome as a subject of study under criminology and urban sociology.

Outside of crime, the phenomenon may be observed in many other contexts: projects, product development, organizations, communities and even in personal life.

When a project manager leaves unfixed the first infractions on time deadline, quality issues or team indiscipline…, the first window is broken. His team reads it differently. It’s very likely he would, to his grief, witness many more ‘broken windows’ before long on his way down and out.

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Source: wikipedia

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Outside a hospital:

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This security guard’s duty is to instruct people to remove their shoes.

Why he was arranging shoes in the rack?

“Sir, this seat is my office and I want to sit in neat office.”

He also greets worried visitors with a reassuring ‘Everything will be fine, your patients will soon go home with you.’

In all likelihood he would not have had the benefit of any level of schooling.

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Source: Adopted from facebook.com/groups/101024580247213/ posted by Gautham Iyengar (here)

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cartoon5923

 

An earlier post on the subject here. 

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Giving Credit Where It's Due.jpg

 

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Source A satirical cartoon by John Holcroft

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At least to me, it’s new. Never thought the joke could be on us, not about someone from south-of-boondocks as I had imagined.

A policeman sees a drunk staring at the ground beneath a streetlight. “What are you doing?” the cop asks.

“Looking for my keys.” says the drunk. “I dropped them in the dark alley over there.”

“Then why are you over here?” asks the policeman, confused.

“Because the light’s so much better over here.”

The streetlights are our controlled environments where we look for answers —labs, classrooms, fixed timetables, and clear metrics. But things are more fluid in the real world. For that we need to rely more on tacit knowledge from our experience

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Source: conversationagent.com/2016/07/striving-for-conciseness-and-clarity.html while talking about ‘Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making’, a book by research psychologist Gary Klein, a pioneer in naturalistic decision making.

 

 

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you getting monkeys is not just with hires. Goes for vendors, contractors, third parties…

This is for the managers and executives priding on their ability to squeeze every freebie, concession and discount out of their beleaguered vendors.

Here we go:

The  headman from the painting cum landscaping company  was speaking with the hard-driving customer about the job awarded to them.

Laying-Turf  jokesoftheday.net

In the first room, she said she would like a pale blue. The contractor wrote this down and went to the window, opened it, and yelled out “GREEN SIDE UP!”

In the second room, she told the painter she would like it painted in a soft yellow. He wrote this on his pad, walked to the window, opened it, and yelled “GREEN SIDE UP!”

The lady was somewhat curious but she said nothing. In the third room, she said she would like it painted a warm rose color. The painter wrote this down, walked to the window, opened it and yelled “GREEN SIDE UP!”

The perplexed lady then asked him, “Here I’m telling you what to do and you keep yelling ‘green side up’?”

“I’m sorry,” came the reply. “them…are laying sod in the front and around.”

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Source: Adapted from jokesoftheday.net

 

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quotes-1019

 

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Source: DumpADay.org

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