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Posts Tagged ‘08 18’

“Amma, Doers K know SH has gone to her dance class today? He needs to get her back.”

“K knows – he had called some time ago and I told him M (neighbour) picked her SH up.” M was taking her daughter too to the same class.

“OK”

End of thread.

 

It was not ‘OK’ – I couldn’t help hearing it all from the restroom.

From the lady’s (Amma) response, it’s certainly clear K knew SH has gone to the class. Not clear if K knew he should go and fetch both the kids back.  Strangely SU (the mother) also dropped the thread.

Unfortunately, once out of the rest room, I was distracted and promptly forgot all about the ambiguity that had struck me right away.

Luckily, no damage done – M had stayed on and brought the kids back once they finished their practice.

While some prior understanding set up among M, SU and K had worked out well in this instance, the outcome was not guaranteed. Especially in view of SU’s opening question.

 

This kind of communication without a pucca confirmation of comprehension on both sides could easily undesirable outcomes; and they do.

Am sure, now that I brought this up, you recall a number of similar personal experiences, most likely not pleasant.

This short video (5.2 mins) below presents an interesting example of how we make assumptions while communicating. By no means a new phenomenon – only serves to bring it back into focus:

 

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Source: vide Moushami Vennu

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From Stephen Hyken:

 

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