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Posts Tagged ‘Motivation’

Some have all the luck!

China 1

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Source: net

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and the sticks too.

From Drive: The Surprising Truth About What Motivates Us by  Daniel H. Pink via Delancey.com (lightly edited)

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“Behavioral scientists often divide what we do on the job or learn in school into two categories: ‘algorithmic’ and ‘heuristic.’ An algorithmic task is one in which you follow a set of established instructions down a single pathway to one conclusion. That is, there’s an algorithm for solving it. A heuristic task is the opposite. Precisely because no algorithm exists for it, you have to experiment with possibilities and devise a novel solution. Working as a grocery checkout clerk is mostly algorithmic. You do pretty much the same thing over and over in a certain way. Creating an ad campaign is mostly heuristic. So are designing new software, inventing new products…

“During the twentieth century, most work was algorithmic — and not just jobs where you turned the same screw the same way all day long. Even when we traded blue collars for white, the tasks we carried out were often routine. That is, we could reduce much of what we did — in accounting, law, computer programming, and other fields — to a script, a spec sheet, a formula, or a series of steps that produced a right answer. … The consulting firm McKinsey & Co. estimates that in the United States, only 30 percent of job growth now comes from algorithmic work, while 70 percent comes from heuristic work. A key reason: Routine work can be outsourced or automated; artistic, empathetic, non-routine work generally cannot.

“The implications for motivation are vast. Researchers such as Harvard Business School’s Teresa Amabile have found that external rewards and punishments — both carrots and sticks — can work nicely for algorithmic tasks. But they can be devastating for heuristic ones…

Rewards, by their very nature, narrow our focus. That’s helpful when there’s a clear path to a solution. They help us stare ahead and race faster. But ‘if-then’ motivators are terrible for [complex conceptual problems]. As experiments show, the rewards narrowed people’s focus and blinkered the wide view that might have allowed them to see new uses for old objects.”

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Make Customers A Good Reason To Go To Work This Morning And Every…

And think of this: We, in service sector, do good to our customers again and again often see their happiness right before our eyes and get paid for it too!  Even Bill Gates giving away his billions in philanthropy doesn’t get to do that.

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2017

happy-new-year-quotes-cards-71 (1).jpg

For us, it’s already here.

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PS: Copied from here and here.

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Source: www

 

 

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Source: Internet

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It happened some years ago but I can recall the evening like it happened just last week.

I was in an audience listening to a motivational guru.

At this point, the speaker whipped out his wallet and pulled out a five-hundred rupee note.

Holding it up, he asked, “Who wants this five hundred rupee note? No strings attached, I assure you.”

An amount not to be scoffed at in those days.

For a moment the audience was taken by surprise at this unusual offer. Quickly recovering, a few hands went up quite hesitatingly. Picking up courage thereafter, lot of hands went up. Including mine.

As the excitement built up, people stood up and shouted to get his attention.

I began to wonder who the lucky one would be that the speaker would choose and what would be the basis.

And I also secretly wondered — and I am sure others did too — why he would simply give away five hundred rupees. There must be a catch somewhere I’m not seeing.

Even as the shouts of grew louder with arms pumping into the air, I noticed a young woman running down the aisle.

Running girl clipartist.net

She ran up onto the dias, went up to the speaker, and grabbed the five hundred-rupee note from his hand.

The audience did not know what to make of this unexpected display of unabashed ‘impetuosity’.  .

“Well done, young lady, it’s all yours,” said the speaker into the microphone. Winking slyly at us he said: ‘I told you there were no conditions to claim.’

Making his point, he said, ‘We wanted the five-hundred rupees on offer. And we waited for the good thing to happen to us.  Not content with wanting, this lady here acted and made it happen for herself.’

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Source: Adapted from a Fwd from Prof R. D. Kumar (ex-I I T, Mumbai) and image from clipartist.net

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