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Posts Tagged ‘SATISFACTION’

A recent article in Inc dramatically reports:

‘In 1 Powerful Sentence, Mark Cuban Just Gave Every Company in America a Harsh Wake-up Call’

It’s a simple statement, with profound implications.

Mark Cuban – GETTY IMAGES

Goes on with:

Mark Cuban, Shark Tank investor and outspoken owner of the Dallas Mavericks basketball team, recently took to his personal blog to comment on a major issue facing the NBA — and every employer in America.

There’s been a lot of talk regarding how NBA players have really taken control of their league, with the most talented players teaming up behind the scenes to play together or asking to be traded to a different team if they’re not happy with their situation.

Quotes Cuban saying:

Some feel that the player movement we have seen … is a problem, I don’t. I think it is exactly what we should expect, and it reflects what is happening in the job market across industries in our country.

“This reality has changed what it is like to be an employer. In the past, the default was that the best employees would want a long career with their employers, because that is what you did. You kept your job as long as you could. No longer.”

And then, the 1 Powerful Sentence:

“Now the onus is on employers to keep their best employees happy.”

Don’t we guys in software industry of 1980-2010 vintage know? Talk to us and we’ll tell you horror stories to fill many tomes. With attrition soaring amok, further aggravated by shortage of talent pool, it wasn’t about keeping ‘best employees’ happy. One had to amuse whoever walked by within six feet of the front gates to lure 

Welcome to the Party, America – you’re a few decades late though. Invite us to talks – we can tell a thing or two – on how we coped up, kept the show going, our customers served without disruption!

To be fair, it’s not new to them either – I recall from many years ago a senior executive from HP,  wise to our predicament, mentioning it was no different in those early years in California. May be long forgotten with its learnings.

The article goes on to talk about the How’s of the sentence, covering all bases: coaching, empowerment, inclusivity, communication, career development…besides remuneration.

Coming back to the real subject of this post, ‘1 Powerful Sentence’:

“Now the onus is on employers to keep their best employees happy.”

You thought happiness is more for pets given to by their masters?  

Sorry, am being irreverent and flippant.

Years of working with colleagues at all levels and of all hues in good and bad times has taught us one thing that I share with you here – a perspective adding to (and not in any way invalidating) the professed sentence and its How’s:

Make it a journey with them – feasible, authentic, involved, worthwhile, interesting and enjoyable for them, for you and the organization. Happiness ensues and a lot more…

To cite a parallel, of relevance – Just as caring for community’s safety and earning their respect and the adrenal rush of running towards (and not away from) danger to save life and property are identified as the two pure and strong turn-on’s in the lives of fire-fighters who in many surveys end up high to very high in job satisfaction.

Each of those words feasible…is purposeful, non-overlapping and worthy of deliberation.

Well, I can tell you – and my colleagues out there would also vouch – it has been shown to work for its practitioners.

End

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Kaleidoscope

It was a Monday morning.

Ravi entered his manager’s cabin with some paper in his hand.

Wishing to be left alone, the Manager looked up, offering little encouragement for a commencing conversation.

Ravi announced softly: ‘Sir, I am resigning.’

He could have said ‘there was no cream for the coffee-maker’ or even ‘the office printer had run out of ink’.

Manager: ‘What is it?’

Ravi repeated himself, raising his voice a wee bit: ‘Sir, I’m leaving.’

Words going home this time, Manager yelped like a puppy hurt in an encounter with an unyielding object: ‘What happened?’

Ravi stood his ground: ‘Nothing sudden, Sir, have been thinking for a while. Got a job in Bajaj Allianz!’

Manager let out a long breath: ‘I know you have talked to me sometime ago about a rise. I had meant to do something about it. Is that the issue? If it is, we can…

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